Terms & Conditions
Terms & Conditions
1 Introduction
1.1 These Terms apply to the use of our Website or the purchase of Products offered through our Website.
1.2 Defined terms and interpretations for these Terms are set out in paragraph 26.
2 Acceptance
2.1 You represent and warrant that: (a) you are a natural person and at least 18 years old; (b) you are authorized to enter into a legally binding contract with us; and (c) you are not prevented by any applicable law or contract from entering into a legally binding contract with us.
2.2 We reserve the right to request written confirmation of your authority to agree to these Terms.
2.3 You represent and warrant that you have not: (a) been convicted of a computer- or internet-related offense; and (b) previously been refused products or access to the Website.
2.4 We reserve the right to refuse you access to our Website if we deem such refusal necessary or appropriate.
2.5 Placing an order means: (a) your statement and warranty that you have carefully and fully read these Terms; (b) your offer to purchase the Order solely in accordance with these Terms; (c) your agreement that any order confirmation is made solely on the basis of these Terms; and (d) your consent for us to be bound by these Terms.
2.6 If you do not agree to these Terms, you must not use the Website and must not purchase Products.
2.7 You must expressly agree to these Terms in order to: (a) provide information to or via our Website; or (b) purchase a Product.
2.8 By visiting our Website, purchasing Products, or agreeing to these Terms: (a) you also agree to our Privacy Policy; and (b) you agree and undertake to comply with our Acceptable Use Policy (see paragraph 12 below for more details).
2.9 We recommend that you print a copy of these Terms and Conditions for future reference.
2.10 If you do not agree to these Terms and Conditions, you cannot place an order or communicate with us.
3 Personal use
You acknowledge that you will use the Website only to purchase Products for your own personal and non-commercial use, as a principal and not as an agent or on behalf of any other person.
4 Price
4.1 The prices for Products on our Website include delivery costs but exclude any fees, taxes, duties, levies, or similar governmental charges (“duty unpaid and untaxed”).
4.2 All duties, fees, levies, taxes, or other governmental charges and declarations for the import of the Products to the delivery address are your responsibility and at your expense and are not included in the price of the Products. Individual deliveries may give rise to other charges for which the seller is not responsible and which are borne by the customer. In addition to shipping costs, these include import duties or VAT on import, as the goods are shipped from a non-EU country (China). You must check with our customer service before placing the order whether customs duties apply to a product. Customs duties or import tax are not paid by us and are borne by the buyer. Our goods are always shipped “duty unpaid and untaxed.” The buyer is the “importer of record” and is responsible for proper payment of duties and/or import taxes and must fully comply with all laws and regulations of the country of import. As the rules for importing goods differ from country to country, you should check your country’s customs and import duties before placing your order. It is the buyer’s responsibility, upon receipt of the goods, to fully verify that all laws and regulations of the country of import have been complied with.
4.3 We will use our best efforts to ensure that all details, descriptions, and prices of the Products on our Website are correct. However, errors may occur. If we discover a pricing error, we will inform you as soon as possible and give you the opportunity to reconfirm your order at the correct price or cancel your order. If we are unable to contact you or do not receive a response from you, the order will be deemed canceled and you will receive a full refund. If you choose to reconfirm your order, we will arrange delivery of your order and charge or refund you as set out in our notice to you, shortly after we receive your reconfirmation of your order, using the form and method of payment you used to place the order.
4.4 We are not obliged to fulfill an order if the price listed on the Website is incorrect (even after you have received an order confirmation).
4.5 Prices may change from time to time. Such changes, however, do not affect an Order for which an Order Confirmation has been sent.
5 Placing an order
5.1 Once you have placed an order, all orders are subject to stock availability. If we have sufficient stock to fulfill your order, you will receive an Order Confirmation which serves as our acknowledgment of receipt of your order. In the event of delivery problems or stock unavailability to fulfill your order, we will notify you by email and refund any payments for the order.
5.2 A Contract is formed only when we have sent you an Order Confirmation and only in relation to the Product(s) specified in the Order Confirmation. These Terms form part of the Contract and are incorporated to the exclusion of all other terms.
5.3 If your order consists of more than one Product, the Products may be delivered to you in separate shipments at different times.
5.4 We reserve the right to remove Products from the Website at any time. We also reserve the right to edit or remove material or content from the Website. We are not liable to you or any third party for removing a Product from our Website or editing or removing material or content from our Website.
5.5 We reserve the right to refuse or reject an order you have placed at any time (even after we have sent an order confirmation). We are not liable to you or any third party for canceling or rejecting an order.
5.6 If we cancel your order after we have received payment (and even after we have sent an order confirmation), we will refund your payment for the order in full.
6 Payment
6.1 You may pay for the Products via one of the payment intermediaries listed on our Website.
6.2 You may also pay for your order in full or in part with a discount voucher provided by us. Promotional vouchers can only be entered online at checkout.
6.3 We may use payment intermediaries to process payments between you and us. You agree that we may share documents and information about you with the payment intermediaries, including documents and information containing your personal data.
6.4 We are not a regulated payment processor or money service business and are not responsible for any failed payments or problems caused by the payment intermediaries.
6.5 You are responsible for providing complete and accurate details in the payment process and all payments must be made with your own funds. By placing an order, you confirm that: (a) the method used for payment is yours; (b) if applicable, you are the rightful owner of the promotional voucher; and (c) you have sufficient funds or credit facilities to pay for the order in question.
6.6 We are not liable or responsible for unauthorized use of your credit, debit, or prepaid cards by third parties, even if such cards have been reported as stolen. We have the right to notify all relevant authorities (including credit information agencies) of fraudulent payments or other unlawful activities.
6.7 You will not: (a) reverse or attempt to reverse any payment you have made in relation to Products; or (b) charge back any payment you have made in relation to Products.
6.8 You will fully indemnify and hold us harmless with respect to any chargebacks or reversals of payments you have made and any of our losses, costs, liabilities, or expenses arising out of or in connection with such chargebacks or reversals.
7 Delivery
7.1 We aim to deliver your order to the delivery address you provided when placing your order.
7.2 We provide an estimated delivery date when you check out.
7.3 We may notify you if we expect to miss the estimated delivery date, but we are not liable to you for any loss, liability, costs, damages, charges, or expenses resulting from late delivery to the extent permitted by law.
7.4 It may be that we cannot deliver Products to certain locations. In that case we will inform you and ensure that the order is canceled and refunded or delivered to another delivery address confirmed by you.
7.5 All risk in the Product passes to you upon delivery to the delivery address, unless delivery is delayed as a result of a breach of your obligations under these Terms. Risk shall pass at the time delivery would have taken place if you had not been in default.
7.6 If you are unable to receive or collect your order, we may leave a card with instructions for redelivery or collection by the carrier.
7.7 If delivery or collection is delayed by your unreasonable refusal to accept delivery, or if you do not accept or collect the order from the carrier, we may charge you all costs and other expenses that we reasonably incur to return the order to the sender, without prejudice to any other rights or remedies available to us.
7.8 Goods are shipped within 2–120 days after receipt of payment. The standard delivery time is 20–30 business days, in exceptional cases up to 16 weeks, unless otherwise stated in the item description. The owner does not ship directly. The order is shipped by the manufacturer as soon as the entire order is in stock there.
7.9 All duties, fees, customs duties, taxes, or other governmental charges and declarations for the import of the Products at the delivery address are your responsibility and at your expense and are not included in the price of the Products. Individual deliveries may give rise to other charges for which the seller is not responsible and which are borne by the customer. In addition to shipping costs, these include import duties or VAT on import, as the goods are shipped from a non-EU country (China). You must check with our customer service before placing the order whether customs duties apply to a product. Customs duties or import tax are not paid by us and are borne by the buyer. Our goods are always shipped “duty unpaid and untaxed.” The buyer is the “importer of record” and is responsible for the proper payment of duties and/or import taxes and must fully comply with all laws and regulations of the importing country. As the rules for importing goods differ from country to country, you should check customs duties and import VAT in your country before placing your order. It is the buyer’s responsibility, upon receipt of the goods, to fully verify that all laws and regulations of the importing country have been complied with.
8 Cancellation or modification of orders
8.1 Once an order has been placed through our Website, you can cancel or modify it by sending us an email.
8.2 Once an order has been packaged, it can no longer be canceled or modified; instead, the order must be returned to us in accordance with paragraph 10 below. Since our goods are shipped from Asia, there may be longer transit times over which we have no control. If the goods are already on their way to you, cancellation is not possible. Wait until you have received the goods and send them back to us. Of course, you may notify us of your cancellation in advance. To ensure the fastest possible return to you, we ask you to send us proof of shipment. An early refund is possible at the earliest 16 weeks after receipt of the order if the goods were not received.
8.3 As we work with a fully automated system, orders are activated immediately after dispatch. We therefore cannot interrupt the shipping process until delivery, so a refund before receipt of the goods is only possible up to 24 hours after the order.
9 Defective products
9.1 You acknowledge that the Products are standard products and are not custom-made to meet your specific requirements.
9.2 All product descriptions, information, and materials on the Website are provided “as is” and without warranties or other statements, express or implied.
9.3 Images of the Products may differ slightly from the actual Product you receive.
9.4 If the product you receive is defective, you may email us to inform us of the product to be returned and attach a photo of the defective product.
9.5 You may return the product to us in accordance with paragraph 10.
9.6 We will inspect the Product upon receipt. Our processing time depends on your order.
9.7 We will notify you by email if we are satisfied that the Product is defective.
9.8 Our sole obligation to you in respect of defective products is, at our discretion, to: (a) replace the Product and pay the delivery costs for delivery of the Products to the Delivery Address, in which case you must return the defective Product to us and we will then deliver a replacement Product to the Delivery Address; or (b) pay you an amount equal to the price of the Product and the return of the defective Product to us. We will pay this amount to you by depositing it into the account from which we received payment, using the same payment method.
9.9 If we determine that the product is not defective, we may, at our discretion, decide not to refund you the purchase price of the product and may require you to pay reasonable service fees and charge them to the payment method used for the order. We are not liable to you for any loss, liability, costs, damages, charges, or expenses arising from this paragraph to the extent permitted by law.
10 Returns and refunds
10.1 Our return policy forms part of these Terms and Conditions under which you may visit and use our Website.
10.2 If you are not completely satisfied with your order, you may email us to inform us of the product to be returned and return the product to us. The withdrawal period is 30 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last product.
10.3 Returns and return shipping costs are borne by the customer.
10.4 The product must be received by us for the customer to be entitled to a refund. We inspect the returned product upon arrival.
10.5 You must ensure that the Product is sent to us in the same condition as you received it and that it is properly packaged. The Product must be unused, the labels on the Product must not have been tampered with, and the Product must be in the original packaging. If a Product is returned to us in an unsuitable condition, we reserve the right not to accept the return of the Product.
10.6 Our processing time for returns depends on your order.
10.7 If we are satisfied with the condition of the returned Product, we will send you an email approving your return. After we send you a notice that your return has been approved, the amount will soon be refunded to the payment method used for the order.
10.8 The return is completed when we have received the physical goods.
10.9 Since our goods are shipped from Asia, there may be longer transit times over which we have no control. If the goods are already on their way to you, cancellation is not possible. Wait until you have received the goods and send them back to us. Of course, you may notify us of your cancellation in advance. To ensure the fastest possible return to you, we ask you to send us proof of shipment. An early refund is possible at the earliest 16 weeks after receipt of the order if the goods were not received.
11 Vouchers
11.1 You may use our promotional vouchers or discounts when making payments for Products on the Website.
11.2 To redeem a voucher or apply a discount, the voucher or discount code must be entered on our order checkout page.
11.3 Once the voucher or discount code is entered and applied, the voucher or discount will be reflected in the total amount of your order at checkout.
11.4 You may redeem or use only one promotional voucher or discount per order.
11.5 The balance of a promotional voucher does not accrue interest and has no cash value.
11.6 If the balance of a promotional voucher is insufficient for your order, you may pay the difference via a separate payment method available on the Website.
11.7 If you use a promotional voucher for an order that is returned, the value of the promotional voucher will not be refunded to you. However, if you paid a portion via a separate payment method, that portion may be refunded.
12 Acceptable use
12.1 You must not (“Prohibited Use”):
(a) use our Website in any way or take any action that causes or may cause damage to the Website or impairment of the performance, availability, or accessibility of the Website;
(b) use our Website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;
(c) use our Website for copying, storing, hosting, transmitting, sending, using, publishing, or distributing material that consists of (or is linked to) spyware, computer viruses, Trojan horses, worms, keystroke loggers, rootkits, or other malicious computer software;
(d) without our express written consent, conduct any systematic or automated data collection activities (including scraping, data mining, data extraction, or data harvesting) on or in relation to our Website;
(e) access or otherwise interact with our Website via any robot, spider, or other automated means;
(f) violate the policies in the robots.txt file for our Website;
(g) use data collected via our Website for direct marketing activities (including email marketing, SMS marketing, telemarketing, or direct mail);
(h) use data collected via our Website to contact persons, companies, or other persons or entities;
(i) use or direct the Website to interact with any device unless you are expressly authorized to do so;
(j) use the Website’s infrastructure directly or indirectly to initiate, propagate, participate in, direct, or attempt to hack or send bandwidth-overloading, malicious, or potentially harmful network messages to any device, whether or not ours;
(k) directly or indirectly copy, publish, modify, translate, decompile, disassemble, reverse engineer, or otherwise attempt to derive or access the structure or source code of the Website (whether to create derivative works of the source code or otherwise);
(l) use or access the Website to create a similar or competing product or service, or provide benchmarking or comparative study of products to any third party;
(m) sell, assign, sublicense, transfer, distribute, or lease your access to the Website;
(n) make the Website available to third parties through a private computer network;
(o) edit or otherwise modify any content or any paper or digital copy of any material printed or copied from our Website;
(p) use the Website in any way that is prohibited by any law or regulation applicable to the use of the Website;
(q) conduct any unauthorized research or place an unauthorized order; or
(r) place speculative, false, or fraudulent orders.
12.2 You acknowledge that you are liable to us for all damages, losses, liabilities, costs, or expenses suffered or incurred by us as a result of or in connection with any Prohibited Act done or permitted by you.
12.3 You agree to notify us as soon as reasonably possible after you become aware of any person committing a Prohibited Act. You will reasonably assist us in any investigation we may conduct as a result of information you provide in this regard.
12.4 You must ensure that all information you provide to us via our Website or in connection with our Website or the Products:
(a) is true, accurate, current, and complete and not misleading;
(b) complies with all applicable laws and regulations; and
(c) does not infringe the privacy, data protection, confidentiality, or intellectual property rights or other rights of persons; and
(d) is not offensive, abusive, pornographic, defamatory, unreliable, misleading, illegal, or otherwise objectionable.
12.5 You will immediately provide us with any documents or other information we request to verify your identity. You will promptly update all information you provide to us so that all your information with us is at all times complete and accurate.
12.6 You must comply with all applicable laws relating to your use of the Website, and it is solely your responsibility to ensure that you comply with such laws, whether based on your country of residence, the place from which you access the Website, or otherwise.
12.7 Email us if you discover material or activities on our Website that violate these Terms.
13 Website links
13.1 Links from our Website to other websites and third-party resources are provided for information only. Links from our Website to other websites and resources should not be construed as a recommendation or endorsement by us of those linked websites or resources or the information you obtain from them.
13.2 You acknowledge and agree that we have no rights or control over the content of other websites and resources linked to or referenced on our Website.
13.3 You may link to our homepage provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation.
13.4 You must not establish a link in such a way as to suggest any form of association, approval, or endorsement by us where none exists.
13.5 You must not establish a link to our Website in any website that you do not own.
13.6 You must not frame our Website on any other website, nor may you create a link to any part of our Website other than the homepage.
13.7 We reserve the right to withdraw linking permission without notice.
13.8 The website from which you link must in all respects comply with the content standards set out in our Acceptable Use Policy (see paragraph 12 above).
13.9 Contact us to obtain our prior approval for any link to our Website that does not comply with this paragraph 13.
14 Intellectual property rights
14.1 The code, structure, and organization of the Website are protected by intellectual property rights.
14.2 We own or are the licensee of all intellectual property rights in our Website and in the content and material published on it. These works are protected worldwide by applicable laws and treaties. All such rights are reserved.
14.3 You may use the Website and all content on the Website only for your personal and non-commercial use and in accordance with these Terms. The content of the Website includes content relating to the Products.
14.4 You agree to notify us of any suspected infringement of intellectual property rights belonging to us.
14.5 You may not use our trademarks without our prior written consent unless they form part of material you use (and accurately reproduce) in accordance with paragraph 13.
15 Privacy Policy
15.1 Our Privacy Policy forms part of these Terms under which you may visit and use our Website.
15.2 We use cookies on our Website. We also use cookies to determine how our customers prefer to view our Website. By accepting these Terms, you also consent to our use of cookies for this purpose. For more information about cookies, see our Privacy Policy.
15.3 If you provide us with your personal data, we will process that personal data in accordance with your instructions from time to time and will take reasonable security measures to protect that personal data against unauthorized and unlawful processing and against accidental loss, destruction, or damage.
15.4 Unless special precautions have been taken or otherwise agreed in writing, information and documents arising in the course of the sale of the Products may be shared by us and, in particular, such information and documents may be accessible in electronic form to our employees, officers, advisers, or agents.
16 Viruses
16.1 We do not guarantee that our Website is secure or free from bugs or viruses.
16.2 You are responsible for configuring your information technology, computer programs, and platform to access our Website. You should use your own virus protection software.
16.3 You must not misuse our Website by knowingly introducing viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material.
16.4 You must not attempt to gain unauthorized access to our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website.
16.5 You must not attack our Website by means of a denial-of-service attack or a distributed denial-of-service attack.
16.6 If we believe that you have breached any of the provisions of this paragraph 16, your right to use our Website will cease immediately. We may report any breach to the competent law enforcement authorities and will do so if applicable law requires it.
17 Liability
17.1 Subject to paragraph 17.13, we disclaim all liability to the extent permitted by law and accept no responsibility for any loss suffered by you or any other person as a result of:
(a) third-party content or user content;
(b) our Content, and in particular the accuracy, completeness, or timeliness of our Content;
(c) the Products, and in particular the quality, images, description or specifications, conformity with description, and reasonable fitness of the Products for any particular purpose;
(d) reliance on information in these Terms or on our Website or on features offered in these Terms or on our Website;
(e) the inability to access the Website or any part of it, or that access is at any time interrupted or partial or operates with errors; and
(f) any failure or delay in performing an obligation by us, whether or not we have been notified in advance, if and to the extent the failure or delay is caused by a circumstance reasonably beyond our control, including telecommunications failures, power outages, terrorism, fuel strikes, severe weather, computer failures, supplier delivery issues, labor disputes, and staff absence due to illness or injury, and the time for performance of an obligation affected thereby will be extended accordingly.
17.2 We are not liable to you (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) for any loss of profits, loss of business opportunities, loss of goodwill, loss of savings or benefit, or for any indirect, special, or consequential loss or damage, even if such loss or damage was reasonably foreseeable or the party concerned was aware of the possibility of such loss or damage.
17.3 Our liability arising directly or indirectly out of these Terms (including your purchase of Products from us under these Terms) or not expressly excluded under these Terms is limited to and capped at the greater of $1,000 or a multiple of five times the price you paid for the Products giving rise to the liability. The amount of this limitation of liability is reduced by the amount of any unpaid sums you owe us.
17.4 Any claim by a party for breach of contract, tort (including negligence), breach of statutory duty, or otherwise arising out of or in connection with these Terms must be brought within one year of the act or omission alleged to have caused the loss or costs.
17.5 Except to the extent that claims cannot be excluded or limited by law, no claim may be brought by you personally against any of our employees, officers, advisers, or other agents involved in performing the relevant obligations.
17.6 All representations or warranties, contractual or non-contractual, and all warranties, conditions, terms, undertakings, and obligations arising by statute, common law, custom, usage, course of dealing, or otherwise (including implied warranties of satisfactory quality, conformity with description, and reasonable fitness for purpose) are excluded to the extent permitted by law.
17.7 A claim may be brought against us (including our employees, officers, or advisers) only as a result of a single act or omission. An act or omission includes a series of related acts or omissions, the same act or omission in a series of related matters, or similar acts or omissions in a series of related matters, and includes all claims arising out of one matter.
17.8 The limitations in this paragraph 17 apply to our aggregate liability to you (including any other third party to whom we may be liable with or without our consent) in relation to a claim, and you and all such other persons together may recover from us only once in respect of the same loss.
17.9 Where a limitation of liability applies irrespective of amount, the limitation applies to the entire service or supply of products by us, and there are no separate aggregate limitations of liability that apply to you, any group company of which you are part, and any person designated by a business user.
17.10 If we are jointly and severally liable to you with another party, we are only obliged to pay you the share reasonably attributable to our fault. We are not obliged to pay you the share attributable to the fault of another party for which that other party would otherwise be liable.
17.11 Any liability of ours to you will be reduced by the share for which another party would have been liable if either: (a) you had also brought proceedings or a claim against that other party; or (b) we had brought proceedings or a claim against that other party under the Civil Liability (Contribution) Ordinance or a similar law in another relevant jurisdiction.
17.12 In assessing whether other parties are liable to you, no account shall be taken of your inability to pursue remedies against another party because actions against that party are time-barred, the party has insufficient means, the party relies on exclusions or limitations of liability, or the other party no longer exists.
17.13 The exclusions and limitations of liability in these Terms do not affect our liability:
(a) for death or personal injury resulting from our negligence;
(b) for fraud or reckless disregard of professional duty;
(c) for any other liability that cannot be excluded or limited in the jurisdiction to which a relevant claim relates, including limitations on our right to limit our liability; and
(d) in any other case, to limit our liability to less than the minimum amount required in the circumstances under any other law or regulation relating to the claim, in which case that minimum amount shall be deemed to replace the amount that would otherwise apply.
17.14 These provisions are an exhaustive statement of the remedies available under or in connection with these Terms to either party or to any third party against either party.
18 Indemnity
18.1 You shall, upon request, fully indemnify and hold the Indemnified Parties harmless from and against all claims, costs, and losses of any kind suffered or incurred by the Indemnified Parties arising out of or in connection with:
(a) any material breach by you of the provisions of these Terms;
(b) fraud, negligence, misconduct, or recklessness in relation to your obligations under these Terms; and
(c) your use of our Website.
18.2 We are entitled to recover from you all out-of-pocket costs we reasonably incur in connection with an indemnity claim, and all such costs must be paid on demand.
19 Force majeure
19.1 If a Force Majeure Event continues for longer than one week, we may terminate the Terms immediately by written notice and without any liability other than reimbursement of any Product already paid for by you and not delivered.
19.2 We reserve absolute discretion as to the solution we will apply to fully perform our obligations under these Terms if a Force Majeure Event occurs.
20 Variations
20.1 We may amend these Terms and Conditions from time to time. We will notify you in advance of material changes which we believe may have a negative effect on you. We will notify you of changes to these Terms. The then-current Terms apply to your use of our Website and all products offered through our Website.
20.2 If you do not agree with the amended Terms, you must cease using our Website or purchasing our Products.
20.3 If you have given your express consent to these Terms and Conditions, we will ask for your express consent to the revised Terms before you purchase Products for the first time after the change takes effect. If you do not expressly agree to the revised Terms within the timeframe we set, you must stop using the Website or purchasing our Products.
21 Your breach
21.1 Without prejudice to our other rights under these Terms, if you breach these Terms in any way, or if we reasonably suspect that you have breached these Terms in any way, we may do any of the following:
(a) send you one or more formal warnings;
(b) temporarily block your access to our Website;
(c) stop processing an order;
(d) refuse to accept any payment from you;
(e) permanently deny you access to our Website;
(f) block computers using your IP address from accessing our Website;
(g) contact one or more of your internet service providers and ask them to block your access to our Website; or
(h) take legal action against you, whether for breach of contract or otherwise.
21.2 If we suspend, prohibit, or block your access to our Website or any part of it, you must not take any action to circumvent such suspension, prohibition, or blocking.
22 Termination and suspension
22.1 You may stop using the Website at any time.
22.2 We may suspend the provision of the Website at any time with or without cause and with or without notice.
22.3 Without prejudice to paragraph 22.2, we may suspend or terminate your access to the Website if your use of the Website causes or risks legal liability of any kind or interferes with others’ use of the Website.
22.4 If we suspend or terminate your access to the Website, we will try to notify you in advance. Nonetheless, we may, at our discretion, suspend or terminate your access to the Website immediately and without prior notice.
22.5 We do not guarantee that our Website will always be available or uninterrupted. We may discontinue, suspend, or withdraw our Website in whole or in part or restrict its availability for business or operational reasons. We will try to give you reasonable notice of suspension or withdrawal. You are not entitled to any compensation or other payment if the Website is discontinued, suspended, withdrawn, or modified.
23 Consequences of termination
23.1 Upon termination of these Terms, any obligation to provide Services to the Customer shall immediately cease.
23.2 In no event are you entitled to any compensation from us for loss of rights, loss of goodwill, or any other loss as a result of the termination of these Terms for any reason.
23.3 Termination of these Terms is without prejudice to any other right already accrued and leaves unaffected provisions of these Terms which by their terms apply or come into effect thereafter. Paragraphs 17 (Liability) and 18 (Indemnity) also survive termination of these Terms.
24 General provisions
24.1 You may not assign your rights under these Terms.
24.2 The rights, powers, and remedies in these Terms are (unless expressly stated) cumulative and not exclusive of rights, powers, and remedies provided by law or otherwise.
24.3 We outsource hosting of the Website to a third party.
24.4 If the validity or enforceability of any provision of these Terms is in any way limited by any applicable law, that provision shall be valid and enforceable to the extent permitted by that law. The invalidity or unenforceability of such provision shall not affect the validity or enforceability of any other provision.
24.5 Failure to exercise, or delay in exercising, a right, power, or remedy provided by these Terms or by law does not constitute a waiver of that right, power, or remedy. If we waive a breach of a provision of these Terms, this shall not be considered a waiver of a subsequent breach of that provision or a waiver of a breach of another provision.
24.6 The exercise of the parties’ rights under these Terms is not conditional upon the consent of third parties.
24.7 These Terms are for our and your benefit and are not intended to benefit, or be enforceable by, any third party.
25 Governing law
25.1 These Terms, their subject matter and formation (and any non-contractual disputes or claims) are governed by and interpreted in accordance with the laws of Hong Kong.
25.2 Any dispute, controversy, difference, or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms, including its existence, validity, interpretation, performance, breach, or termination, or any dispute relating to non-contractual obligations arising out of or in connection with these Terms, shall be referred to and finally resolved by arbitration administered under the rules in force in Hong Kong at the time the notice of arbitration is submitted. This arbitration clause is governed by Hong Kong law. The seat of arbitration is Hong Kong. The number of arbitrators is one. The arbitration shall be conducted in the English language.
26 Company details:
Email: info@san-sofia-studios.com
27 Interpretation
27.1 In these Terms and Conditions: “Contract” means your order for a Product or Products in accordance with these Terms and Conditions that we accept in accordance with article 4.3; “Customer” means any natural person who places an order on the Website; “Delivery Address” means the delivery address stated in the relevant Order; “Expected Delivery Date” means an expected delivery date of an Order; “Force Majeure Event” means any event or circumstance which results in our failure or delay to perform an obligation under these Terms and which is caused by a reason beyond our reasonable control and not attributable to our failure to take reasonable care to prevent such failure or delay and includes war or threat of war; natural or nuclear disaster; riot or civil commotion; pandemic; terrorism; malicious damage; fire or flood; compliance with a new law or order of a governmental or judicial authority; closure of airports or ports; or commercial disputes not connected with the party affected by the event or circumstance causing the interruption or delay; “Indemnified Parties” means us, any Affiliated Party, and their respective officers, employees, contractors, and agents. “Intellectual Property Rights” means all intellectual property rights, including patents, trademarks, design rights, copyrights, database rights, trade secrets, and all rights of a similar nature; “Order” means the order you submit via our Website to purchase a Product or Products from us; “Order Confirmation” means our email to you confirming your order in accordance with paragraph 4.3; “Payment Intermediary” means a third party used by us for processing payments; “Product” means a product offered on our Website; “Website” means the website; “Website Infrastructure” means all of our systems (including code) that enable, deliver, or describe the Website;
27.2 References to “paragraphs” are references to paragraphs of these Terms.
27.3 Headings are for convenience only and do not affect the interpretation or construction of these Terms.
27.4 Words importing the singular include the plural and vice versa. Words importing gender include any gender and references to persons include individuals, corporations, firms, or partnerships. Email us if you have any questions or comments about these Terms, the Website, or the Products.
About San Sofia Studios
Welcome to San Sofia Studios, your online fashion haven for stylish women and men! Driven by a passion for the latest trends and unique pieces, we strive to give you an unforgettable shopping experience.
Our mission
At San Sofia Studios, we believe everyone should be able to look their best. That’s why we carefully curate a varied collection of high-quality garments that perfectly align with contemporary fashion. Whether you’re looking for a trendy outfit for a special occasion or casual wear for everyday life, you’re guaranteed to find what you’re looking for at San Sofia Studios.
Why choose San Sofia Studios
- Extensive collection: We offer a wide range of women’s and men’s fashion, with items from various well-known brands and up-and-coming designers.
- Always the latest trends: We keep our finger on the pulse and continually add new items that match the latest trends.
- Unique pieces: In addition to our regular assortment, you’ll also find unique items at San Sofia Studios that you won’t come across anywhere else.
- Customer-oriented: We think it’s important that you have a pleasant shopping experience with us. That’s why we’re always ready with personal advice and service.
- Easy online shopping: Our webshop is user-friendly and offers various secure payment options. Your order will be delivered to your home quickly and carefully.
Team San Sofia Studios
We hope you’re as excited about San Sofia Studios as we are! Don’t hesitate to contact us if you have any questions or need help finding the perfect outfit.